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Privacy Policy

Dolphin considers it to be important of customer rights to privacy and is aware to respond in a responsible manner while the customer decides to provide the company with the relevant information with the personal relevant information. Henceforth we have set the company’s private policy in place to protect customer personal information and below furnished are the summary of the company policy.


Information Collection and Usage Norms

Dolphin Air collects User’s personal identifiable information at various levels and stages on its Web site, while during User registrations and adheres not to sell, share or rent the collected information to other sources for business activities or for personal queries requirements.



Cookies would allow web applications to respond to its customers as a one to one mode. The web application can be custom made to suit their individual specific requirements by way of systematic collecting and recalling information about individual likes and preferences.


Traffic Log Cookies

Traffic Log cookies are deployed to identify customer recently visited pages and history so as to aid the application support team in analyzing the data and web page traffic to improve the performance of the portal tailored to suit customer preferences.  Dolphin Air adhered to use this information only for statistical analysis which would be deleted from the system on a periodic basis.

The enabled cookies would only improve customer’s usage and preferences and would no way access customer data base which are not shared to us. The choice to accept or decline cookies purely rest on customer’s choice and decision and could set individual web browser to decline cookies as its notify the customer for selection, which would prevent to impart full advantage of the website to its customer.



To commence business activities fully with Dolphin Air through our portal it will be mandatory to sign up and complete the registration fields which would require sharing customer personal and business contact information. Such information collected based on customer self-willingness and interest will be purely utilized to impart Dolphin Air’s better services and products support plans only.

Any Dolphin Air’s registered user must strictly adhere and agree to the Terms and Conditions furnished in the website regarding the usage and purpose of Dolphin Air’s website.


Information Sharing

Dolphin Air will not share its subscriber database information including credit & debit card details & personally identifiable information to any third party for any business or for any marketing motives.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.


Log Files

We require and use collected IP addresses & user’s available demographic information for backend site administration, trends analyzation, track User's track movement and for comprehensive usage. We affirm the IP addresses collected by default will not be linked to personally identifiable information purposes.


Links & Advertisements

Dolphin Air Web site may contain links to other sites and cannot be held responsible for the privacy practices of other sites.  Dolphin Air inspires its customers to read privacy statements before deciding to leave the website to make aware that every Web site collects personally identifiable information. This Privacy Statement applies solely to information collected by this Web site.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to your advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.



Dolphin Air take all precautions to protect customer personal and business information and assures its customer that their sensitive information entered in the web site, is protected both online and off-line by incorporating adequate security tools that are available. All customer databases are secured in appropriate secured locations with limited access and will be granted only limited access to active employees for specific business prerequisites and requirements.


Periodic Updates on Site Services and renewals.

From time to time Dolphin Tech team would notify customers regarding site updates and service announcements. All communications requested regarding services, issues and logs with respect to individual customer account will be communicated by email or by RSS notifications.


Protection of personal information enabled 

Dolphin Air employs the use of secure server for all supplied sensitive/credit information which are transmitted via Secure Socket Layer (SSL) technology and then encrypted into its authorized Payment gateway provider’s database. This will be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After each business transactions, the respective private information such as credit cards info, social security numbers, financials details, etc. will not be kept on file for more than 60 days.

Changes in Notification

Any change in the published Privacy Statement on Dolphin Air’s website site will be posted with the changes to its customers to make them aware of what information that is being collected, how it is being used and for which purposes and circumstances, if any, we disclose it.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

 At any point of time, if the admin decides to use personally identifiable information in a manner different from that stated at the time it was collected, the same will be notified to its customers by way of an e-mail or other communication tools. The right of choice will rest with the customer as to whether or not allowing us to use your information in this different manner. Dolphin Air would strictly adhere and use the information in accordance with the Privacy Statement under which the information was collected.

Dolphin Air is open to customer comments and queries and would follow all available tools to protect customer personal information which are collected purely for business purposes which is meant for and would follow and monitor every reasonable effort to keep that information secure and confidential. For technology advancement reasons we may from time to time or occasionally Due to the rapidly evolving technologies on the Internet, we may intermittently update the policy statements as published. All revisions and modifications made will be posted to this site for customer information.

Any queries you could contact us admin@dolphinair.ae.